Privacy Policy | Kontrak

Last updated: 31 August 2026

1. Who we are

Kontrak ("Kontrak", "we", "us" or "our") is a digital studio based in Ulladulla, New South Wales, Australia, and the controlling company behind Kontrak Social and Feudi. This policy applies to this website (kontrak.com.au) and to enquiries you send us by web form or email. Our products, such as Kontrak Social and Feudi, have their own privacy policies that govern those apps.

For any privacy question, or to exercise your rights, contact us at mat@kontrak.com.au.

2. Information we collect

We only collect what we need to respond to you and to run this website:

Information you give us. When you complete our contact form or email us, we collect your name, email address, company (if provided) and the contents of your message.
Usage and technical data. With your consent, we collect standard analytics such as pages visited, approximate location (country or region), device and browser type, and how you arrived at the site. This is collected through Google Analytics using cookies.

We do not knowingly collect any sensitive personal information through this website, and we do not sell your data.

3. How we use your information

To respond to your enquiry and provide the services you ask about.
To operate, maintain and improve this website.
To understand, in aggregate, how the site is used, so we can make it better.
To comply with our legal obligations.

4. Legal bases (GDPR)

If you are in the United Kingdom or the European Economic Area, we rely on the following lawful bases under the UK GDPR and EU GDPR:

Consent, for analytics cookies and any marketing communications. You can withdraw consent at any time.
Legitimate interests, to respond to enquiries, keep the site secure, and understand aggregate usage, balanced against your rights.
Legal obligation, where we are required to retain or disclose information by law.

5. Cookies and analytics

Cookies are small files stored on your device. We use:

Essential cookies, which are needed for the site to function and to remember your cookie choice.
Analytics cookies, set by Google Analytics (measurement ID G-E89M4K5242) only after you accept them. These help us count visits and understand how the site is used. IP addresses are anonymised.

When you first visit, we ask for your consent before loading any non-essential cookies. You can change your choice at any time using the Cookie settings link in the footer, or by clearing this site's cookies in your browser. For more information on Google's practices, see Google's Privacy Policy.

6. Sharing your information

We share personal information only with trusted service providers who help us operate the website and communications (for example, analytics and email providers), and only as needed to provide their service. We may also disclose information where required by law. We never sell your personal information.

7. International transfers

Some of our providers, including Google, process data outside Australia (for example in the United States). Where personal data is transferred internationally, we rely on appropriate safeguards such as Standard Contractual Clauses.

8. How long we keep it

We keep enquiry information for as long as needed to respond and to maintain our business records, and then delete or anonymise it. Analytics data is retained in line with our Google Analytics settings.

9. Your rights

Depending on where you live, you may have the right to access, correct, delete, or port your personal information, to object to or restrict processing, and to withdraw consent. To make a request, email mat@kontrak.com.au. If you are in the UK or EEA and have a concern, you also have the right to complain to your local data protection authority. In Australia, you may contact the Office of the Australian Information Commissioner (OAIC).

10. Security

We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, but we take steps to keep your data safe and to respond quickly if something goes wrong.

11. Children

This website is not directed at children, and we do not knowingly collect personal information from children through it.

12. Changes to this policy

We may update this policy from time to time. The "last updated" date at the top shows when it last changed. Significant changes will be made clear on this page.

13. Contact us

Questions about this policy or your personal information? Email mat@kontrak.com.au or write to us at Kontrak, Ulladulla, NSW, Australia.